There, a timer job runs periodically and identifies items whose retention period has expired, and these items are permanently deleted within 14 days of the end of the retention period'. All the email in your inbox will be moved to the Deleted Items folder.What happens to emails when (a) an active Microsoft 365 retention policy, with a setting of 'retain then delete' after a given period, is still active on the mailbox, and (b) an end-user empties the 'Recoverable items' folder via their Outlook client?Īre the emails from the Recoverable Items folder moved to a different folder, and if yes, which one?Īccording to the Docs page titled 'Learn about retention policies in Exchange' ( ), : 'If the item is modified or permanently deleted by the user (either SHIFT+DELETE or deleted from Deleted Items) during the retention period: The item is moved (or copied, in the case of edit) to the Recoverable Items folder. In the reading pane, select Select everything. Then, select the check box to highlight the messages on the page. Instructions for classic Outlook on the webĪt the top of your inbox, above the message list, hover until a check box appears.

To permanently delete the messages, right-click the Deleted Items folder and select Delete all. All the email in your inbox will be moved to the Deleted Items folder. Try the Instructions for classic Outlook on the web.Īt the top of your inbox, above the message list, select the check box.Ībove the message list, select Delete.

Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web.

Does outlook 365 delete emails